Settings‎ > ‎Company Settings‎ > ‎Email Settings‎ > ‎Email Templates‎ > ‎

Sample New RMA Created Email

This email can be used to notify that an RMA has been created. Use it with the RMACreated email template assignment. The email will be sent to the customer email address on the order.
An email address can be cc'd on the template to notify someone else, like a manager, that an RMA has been created.
A separate template can be created for RMA Status updates.

Dear #?FirstName?# #?LastName?#
RMA #?RMANumber?# has been created on #?RMADate?#.
#?RMAItemsDetail?#
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