Automate Order Processing
Kohl's orders download automatically into SellerCloud. Enable settings in Company Settings > Kohl's Settings:
- Enable Order Download
- Enable Order Fulfillment Upload - Kohl's may not accept a tracking number notification before the order is actually picked up by the carrier. Navigate Settings > Order Delayed Tracking Settings to set a delay time per channel.. Tracking will not be uploaded until after the time set on this page.
Please note: Kohl's will send their own Kohl's Item ID as the product identifier. If a matching Item ID is not in your catalog, the product will display as "Unknown". To ensure that the SellerCloud ProductID displays on the order, do the following:
- Enable the Kohl's company setting Use Merchant SKU when importing orders.
- On the Kohl's properties page, enter the Kohl's Item ID in the Kohl's Merchant SKU field. You can bulk update multiple products using the column header KohlsMerchantSKU.
Kohl's Packing Slips
Invoices/Packing slips need to be downloaded and printed directly from Commerce Hub.